Supply Station USA (“we,” “our,” or “us”) is the DBA of Retail Ecommerce Solution, LLC, a California limited liability company. This Privacy Policy explains how we collect, use, and share information from visitors to www.supplystationusa.com (the “Site”).
Information we collect
- Information you give us. When you submit a quote-request form, an RFQ, or contact us by email or phone, we collect the information you provide — typically your name, work email, phone number, agency or organization, and the contents of your request and attachments.
- Information collected automatically. When you visit the Site, our server logs collect standard request data (IP address, user agent, referrer, timestamps). We use privacy-friendly, cookie-less analytics that does not identify individual visitors.
How we use information
- To respond to your quote requests, RFQs, and inquiries.
- To source products from vendors and fulfill orders.
- To send order confirmations, invoices, and shipping notifications.
- To improve the Site and our services.
- To comply with legal obligations and respond to lawful requests.
How we share information
We do not sell personal information. We share information only as needed to deliver our services — for example, with vendors when sourcing a product, with carriers for shipping, and with our accounting and CRM platforms. We may disclose information when required by law.
Mobile information and SMS messaging
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.
Data security and retention
We retain inquiry and order records for the duration of the customer relationship and as required by tax and procurement record-keeping rules. We use industry-standard administrative, technical, and physical safeguards to protect information.
Your choices
You may request access, correction, or deletion of personal information we hold about you by emailing team@supplystationusa.com. We will respond consistent with applicable law.
Children
The Site is not directed to children under 13 and we do not knowingly collect information from children.
Changes
We may update this Privacy Policy from time to time. The “updated” date above reflects the most recent change.
Contact
Questions about this Privacy Policy: team@supplystationusa.com — (661) 583-5308 — 1968 S. Coast Hwy #5004, Laguna Beach, CA 92651-3681.